"The team at Best Mortgage was honest and was very helpful when I started the VA home loan application. They walked me through the paper work and answered all questions I had. I never felt like I was alone in the process. I could call anytime if I had any other questions. Some of the best service in town. I would not hesitate to get another va home loan from Best Mortgage again."
"Steve you provided my wife and I straight forward advise and professionalism. Even though it was clear you were very busy you still answered all my questions. Thank you for your assistance during our refinance."
"Truly great experience with Besr Mortgage. They went the extra mile for us. Highly recommended!"
"Enjoyed working with Nancy. She always had a timely response to our questions and made the for sale by owner process easy."
"Nancy, Steve and the staff at Best Mortgage My wife and I just wanted to extend our appreciation and gratitude for the recent refinance process we went through with your agency. We had been discussing our financial situation lately and had decided to look into refinancing our mortgage. I first learned of your company on the radio (KIRO FM 97.3) and I remember hearing Steve talk about how VA loan's are a great program for veteran's etc. You made it easy and very "user-friendly". My wife both appreciate how honest and forthright you were, with no upselling or trying to have us spend money we didn't need to. In an ever increasing world of fraud, negativity and spin, working with your agency was refreshing and easy! Again-thank you! Steve and Amy, Lynnwood"
"We had a wonderful experience with Best Mortgage. Nancy was professional, efficient, patient and kind. We had to have several preapproval letters because we made multiple offers in this crazy market. Nancy was very patient about sending out as many as we needed, and listened with empathy as I complained about our frustrations in finding a house. Buying and selling houses is stressful and intimidating, whether it's your first time or you've bought and sold several houses. It's nice to have a mortgage broker who is kind and treats you well. She was able to get us a very nice interest rate too. I would not hesitate to recommend Best Mortgage."
"Best experience we've ever had with a refinance. I would highly recommend Steve Tytler and the entire team at Best Mortgage."
"Best Mortgage is true to their word when they say "Honest advice you can trust." I spent numerous hours talking with Steve Tytler getting that professional advice which helped me make a more educated decision and as a result a smoother process. Thank you Steve, Nancy and all the staff at Best Mortgage."
"Refinancing a house these days is challenging as the underwriters demand more and more documentation. Best mortgage did a great job navigating through all the requirements and letting us know what we needed and when. Thanks Steve and staff! Randy Cook"
"A great flawless home buying experience! The whole team at Best Mortgage was wonderful to work with and on top of everything that came our way, thank you!"
"This mortgage experience was Great times 10, it was professional and personable compared to anything in the past I've ever experienced from a mortgage company, all from the comfort of my own home.. Nancy Tyler and her staff we're great .. Would recommend Best mortgage to anyone interested in buying a house or refinancing their current mortgage"
"Best was very easy to deal with and super helpful. I would recommend them highly!"
"We had a great experience with best mortgage. They were very professional and easy to deal with. They gave us several options for our very specialized situation and we're very prompt and always getting back to us and keeping in contact. We would definitely recommend them!"
"Very satisfied with our experience. Answered our questions promptly and closed very quickly. Would do business again."
"Best Mortgage was a friendly and trustworthy company to do business with. Always responded very promptly. Would do business again."
"I was very happy with the service provided by Best Mortgage. Nancy walked my husband and I through the entire refinance process, forms, details, etc. The entire process was seamless - as seamless as a refinance process could be. We would highly recommend Best Mortgage to our family and friends."
"We had a LONG drawn out purchase due to home repair issues. Steve and Nancy keep us on track to get into our home. This was a several month process and a VA Purchase. Thanks For your superb efforts! This is why I am a repeat customer of Best Mortgage."
"Fast and Excellent service, could not have been any better!!! Great Experience! Steve and Nancy are very responsive everything was as said! Could not have asked for better service."
"I had an extremely challenging refinance. Nancy was with me the whole way and was very helpful! We finally got it finished! Thank all!!"
"Best Mortgage was a pleasure to work with . I feel they went out of their way to help me and my wife obtain a mortgage . They live up to their name and truly are extremely knowledgeable on VA loans . I worked with Nancy throughout the process and I was very impressed on her dedication and determination. We ran into some speed bumps along the way (due to my situation) and she gave me the guidance and answered all my questions and addressed all of my concerns . I was also impressed on how they worked after hours and weekends on my loan . I would highly recommend Best Mortgage."
"Made buying our first home a wonderful experience! Nancy was great in walking me through the mounds of VA paperwork. Will highly recommend to all my friends and family."
"I had a great experience working with Nancy and the staff here at Best Mortgage. I would highly recommend getting mortgage pre approved (go through underwriting) before even looking at a house. Our VA loan appraised over our offer, couldn't be happier. Thanks!"
"I would like to recognize and applaud Best Mortgage as one of the best mortgage company my husband Richard and I have worked with. The staff were friendly and professional. highly motivated to get our loan on time as to not delay the process. Mr. Steve Tytley is very experienced in the industry and understand the different functions of the banking and mortgage industry. Thank you Steve and Best Mortgage Staff for delivering a very efficient and helpful process. You guys were awesome!"
"Very good experience in working with the staff. They kept on top of everything that the lender wanted from me and communicated it to me in a timely manner. I was very pleased with their service."
"I originally choose Best Mortgage because I heard they were honest and really knew what they were doing. That was absolutely what I got. I had a very difficult mortgage need and they guided me through the process every step. I will definitely use them in the future and recommend them to others. Thank you everyone for helping me I truly appreciate everyone who helped me."
"Great service and statf is wonderful."
"Engaging, swift, and efficient!"
"This was my second time using Best Mortgage. Nancy and the rest of the team were once again outstanding!"
"I really enjoyed working with Steve and his staff on our loan refinance. He was ready and willing to answer any and all of my questions. So glad that he took the time to meet with me in person."
"This was my first home purchase. Nancy was great from the first phone call. Her staff was e very helpful and supportive. The whole team helped me through the process and I am very grateful to them all especially Nancy who also recommended a great Realtor."
"After hearing Steve speak on KIRO radio several times regarding reverse mortgages, I felt confident contacting him to learn more. He was extremely knowledgeable about the process & helped me to make a decision to move forward. With his team's help I was able to successfully achieve my retirement goal of remaining in my home and having a nice cushion in savings to cover future needs"
"We have not negotiated the mortgage business for a decade, until our recent new home purchase. i selected Best Mortgage based on Dori Monson's on air recommendations. there are not a lot of things i agree with Dori on, but Best would be at the top of my list. Nancy was very responsive. If we ever need to finance again, Best would be our first call."
"Everything went very smoothly. They are very knowledgeable and will work hard until everything comes together for you. A pleasure to work with!"
"Quick and easy,helpful hints for the future. Cant say enough about the all the staff! Thanks again, MIKE."
"Once again, Steve & team provided a stellar re-fi experience, they are truly the best in the Pac NW and we could not recommend them more ....THANK YOU for making the re-fi of our home easy, fast & enjoyable !!!"
"Great experience, plenty of support from Steve Tytler."
"First time using Best Mortgage...great overall experience...I would not hesitate to use them again when/if the need arises !"
"We have Just completed a reverse mortgage with Best Mortgage and were really impressed with Steve and his entire team. The entire process was smooth, no real issues came up and those issues or questions which did arise were resolved efficiently in a timely and friendly manner - Steve's team were there for us every step of the way, made sure you were kept in the loop and would respond quickly to any questions via telephone or email. I would recommend Best Mortgage to anyone wishing to do what we have just done or for any of your mortgage needs."
"It was a rough one to do, but they are great people there at Best Mortgage and they got the job done."
"Steve and his team were very helpful during my v.a. cash out refinance. I would truly recommend Best Mortgage for any of your mortgage needs. Thank you Best Mortgage!"
"I enjoyed working with Best Mortgage, to refinance our condo. I found them to be helpful and I am happy that I am saving on our monthly payment."
"Did a VA refi. Fast & excellent service. Couldn't ask for more."
"Nancy was great in assisting us recently with our 2nd refinance through Best Mortgage. She made the whole process very easy. I was one of the first refinances with the new timing delays in place and she worked to get an honest understanding on both of our parts on the correct process for notification and processing of the refinance. She also got me a great rate that was 3/8 of a point below what I was looking for. I have already recommended them to co-workers and would not hesitate to recommend Best Mortgage to anyone looking to purchase or refinance a home loan. They are my go to for any mortgage needs."
"Best Mortgage lives up to the name, which is why a went back to them for the refinance of my home. They work hard to make sure to meet the needs of their customers. The process was timely and smooth, and they always answered my questions in a clear and straight forward manner."
"We are very happy to recommend Steve and his team at Best Mortgage! Everything went smoothly... no surprises, and great communication. We appreciated the way Steve explained all of our options, answered our questions, and had our best interests in mind all the way through the process. He's an honest, straight-shooter. Thanks Steve!"
"Best Mortgage made the refinance process so easy. They handled everything for me and closed quickly."
"Great job, best service ever."
"After hearing it wasn't worth it from another company, Steve and his team helped us refinance our house and with that were able zero our debt and finish a remodel project! Steve was great, and we worked alot with his staff, who were awesome! Thanks!"
"We chose Best Mortgage for our recent purchase of a second home. They were excellent to work with, clear on documentation and timing requirements, and worked well with our escrow company and realtor throughout the process from pre-approval through closing. We would recommend Steve and Nancy Tytler, and their helpful and courteous staff without hesitation, for home financing solutions. Pat and Evie Hall, Port Ludlow, Washington"
"Thank you for the opportunity to tell you how well your company performed. I was pleased with the entire process. I had several issues with my refinance and your staff went out of their way to assist and ultimately make the refinance happen. I hope in this year to work with you again on a purchase of a new home. Sincerely Mathew Renshaw"
"From the time I sent in a request to refinance, Nancy Tytler and her staff were great! Very quick to respond to any questions my husband and I had, we were happy with the whole process and would definitely recommend Best Mortgage to our friends and family."
"Steve was Great! Very knowledgable. He helped with other requests after our transaction. Highly recommended! I will use him again."
"The service that best mortgage provided was outstanding and transactions were executed in a timely and professional manner; the entire staff were very knowledgeable with regards to VA home loans."
"The service was excellent and very timely. I would highly recommend Best Mortgage."
"Nancy went above and beyond the call to make everything work. Even when my agent began to be unprofessionable, she still worked with me and made everything right. My load was ready well before closing making things ever easier. This is my second time working with Best Mortgage -- I'll be back for certain."
"Nancy is extremely helpful, prompt, and thorough in all her communications, and she has a solid team working with her. She went the extra mile for me to broker last-minute information requests and communication between our agent, the lender, and the escrow company to ensure we could close on-time. Thanks!"
"We used Nancy Tytler at Best Mortgage for our refinance last year. We had approached her about 18 months before but our situation was complicated and she explained what the challenges were. She recommended we wait and take care of a few issues related to our small company and some financing that had "mucked up" the deal. We did as she recommended and the eventual refinance went off without a hitch. The pricing was very fair and the deal was exactly as Nancy and her staff told us it would be. I would recommend them highly to anyone in either an easy or complicated situation!"
"We recently worked with Best Mortgage for the purchase loan of our new home. With how competitive the real estate market is right now it was very important to work with a mortgage company that could get our loan closed quickly. Nancy at Best Mortgage couldn't have done a better job. There is so much paperwork and detail that goes into it and she was excellent in communicating everything and we closed our loan in just a couple weeks. She also asked some great questions about our specific situation that assured us that we were choosing the right loan program for us! After missing out on four houses that we had offers on, once we finally got a purchase agreement...Best Mortgage came through for us and closed our loan quickly and made the loan process stress free!"
"I could not be more pleased with the service that Nancy and her staff of professionals did for me and my family. They delivered on time and as promised, which is a very rare thing. I will recommend Best Mortgage to everyone I know that is looking to buy a home. This is my third home I have bought and by far the most exciting and pleasurable one ever! All I can say to Nancy and her staff is Thank You from the bottom of my heart. Listen you other veterans, give Best Mortgage a call, I promise you won't be disappointed!!!"
"Everything was great every step of the way, everybody was very helpful and friendly. I would go back to Best Mortgage in a heartbeat."
"Very professional. To the point, especially with the VA refinance program. Highly recommend them, was a pleasure to do business."
"Outstanding! Nancy and and her team are on top of it every step of the way. We gave them a short time frame and they came through early! We couldn't be happier in our new home. We are bottom blue collar in this market and It was touch and go a couple times due to our finances but the experience and professionalism best mortgage brings to the table got us an amazing deal and we closed early. Thank you best mortgage! We are so greatful for good people like you! As to the negative reviews, Im guessing it's a double edged sword and I would do business with them again 10x over."
"We are very satisfied with the service and professionalism on our refinance with Best Mortgage. Steve, Nancy and their staff were great to work with and kept us informed every step of the way. It was good to work with a local company. We told our friends and family and will definitely use them again when needed."
John & Christina Runte, Seattle
"We have refinanced mortgages probably ten times over the last 20 years, and Best Mortgage is by far the best company we have used. The process was so easy, and the fact that someone came to our house late in the evening for us to sign the closing docs was a big added plus."
"EXCELLENT EXPERIENCE.....Nancy and her staff did a fantastic job--very professional, hard working, and friendly. I have done many, many mortgages in my life and this was the "BEST" experience of any of them!!"
"Nancy and the entire staff at Best did a fantastic job for us in what was a fairly complicated transaction. I would go back again in a second and share this with my entire family and all of my friends!"
"To All... Who NEED SOMEONE TO DEDICATE A SUCCESSFUL EFFORT to making things HAPPEN...STEVE TYTLER is THE man!!!! I had a VERY difficult reverse mortgage...to my surprise...BUT he rode it out to completion....and now I am on my way to a profitable and affluent life.....THANK YOU......STEVE TYTLER...I LOVE THE OPPORTUNITY YOU PROVIDED FOR ME BECAUSE OF THE ENDLESS EFFORT THAT YOU made happen..you will always be one of my FAVORITE people...you believed in ME....THANK YOU....forever and ALWAYS."
"You were Very professional, we are very satisfied. Thank you again. Bob Watson"
"We heard about Best Mortgage on the Dori Monson show. I'm a Veteran and needed a company that proved to be the "VA home loan experts" and Best Mortgage exceeded that expectation. Thank you Nancy and Steve!"
"Steve and Nancy treated me like I was a millionaire. Two years ago I was on the firelines trying to close a house and Steve was helping me all the time day and night. The owners kept failing to complete requirements for closing with county. Steve helped me get three extensions, and answered my questions through the whole process. I did not close do to seller, and Steve had put in so much time and was very nice and understanding. This year I worked with Nancy and she was just as great. Homes were selling very quick and she was always on top of it. It was a pleasure working with both Steve and Nancy. I would recommend then to anybody. They helped me very nicely understand what I was qualified for and got me the best interest rates."
"Fantastic customer service. Truly a pleasure to do business with."
"Steve and his staff were very helpful and made sure they were available on my schedule. Teresa Clark."
"Awesome service! You won't get this service at a bank. Simple as that."
"Best Mortage was very professional and informative. Each step along the way was fully explained and all contact with their team members was pleasant. They went the extra mile. Thank you for your service."
"I was very happy with my experience with Best Mortgage. Every thing was explained in full so I understood all of my options and what I was committing to. I would highly recommend the for anyone looking into a reverse mortgage."
"Nancy Tytler from Best Mortgage helped me to acquire my home loan when others turned me down back in June 2010. I had a $40,000 down payment with a credit rating in the low 700’s on a $295,000 home loan. I refinanced my home again in July of 2019 through Best Mortgage with Nancy Tytler’s assistance for home improvements on windows and siding. She had determined why my credit score was in the low 700’s and not in the 800’s where it should have been. My home loan never appeared on my credit report and with her investigation she uncovered the truth to the matter. I was indeed never late on any of my mortgage payments and she helped to remedy the situation with all 3 of the credit bureaus. I was thoroughly impressed with her knowledge and persistence in obtaining an accurate credit rating from all 3 credit bureaus. My credit rating went into the high 700’s and low 800’s. I am very grateful for Nancy Tytler at Best Mortgage for everything that she has done for me. Kevin D. Burns Graham WA."
"Once again excellent, efficient and easy. Thank you once again!"
"Steve and Nancy are great to work with and trustworthy."
"The employees of Best Mortgage are wonderful. They give their all to do what's best for the clients, Nancy and Steve were with us every step of the way. Thanks to all of you for working for us!"
"Nancy helped me with my home loan process And I am so grateful. Her professionalism and ability to get things done were remarkable. The process was long and stressful for me but she never gave up. I would recommend Best Mortgage to anyone and I know I will use them again in the future!"
"The local staff at Best Mortgage were great! We worked directly with the owner who will shoot you straight. Smooth process, great communication."
"I felt like I could trust Best Mortgage. I felt that they were working for me as an advocate, not an adversary. They were true to their word every step of the way!"
Craig McCrone - Issaquah, WA
"Steve, your legenday customer service is second to none. Thank you for making our dreams become reality. We are forever grateful."
Don & Debbie Fasching - Camano Island, WA
"We just wanted to say thanks for all the help in refinancing our house. Our experience with refinances in the past have been a hassle with filling out paperwork, having to drive to an inconvenient location to drop forms off, hassle with people changing rates once the paperwork is filled out, etc.
This has been one of the easiest, trouble-free transactions that we have experienced. It was truly a pleasant surprise to deal with you and your organization. No wonder you get so much business from word of mouth! I also wanted you to know that if it wasn't for your website I would have never found you. Your website was one of the easiest to navigate and gave me the information I needed to make the decision to choose your business over someone else.
It was a pleasure dealing with you and we will be another 'word of mouth' referral for anyone interested in refinancing their home. You guys are the 'shiznit'!"
Julia Ragasa & James McKenzie - Auburn, WA
(okay, we don't really know what "shiznit" means -- but we assume it's a GOOD thing!)
"One night while watching TV, a commercial came on for an online mortgage lending company promising the lowest payments possible. My wife and I had been thinking about buying a home and feared we wouldn't qualify because we were new to the area and hadn't been at our jobs for very long. We figured it was worth a shot, so we called. We did get pre-approved, but it was for a very small amount. We started looking for a home anyway. Each time we called to get payment quotes and the rate would change and the fees kept increasing. We mentioned in passing our dislike of lenders to our real estate agent and he recommended Nancy Tytler with Best Mortgage.
We are so glad he did. Not only was Nancy able to get us pre-approved, but she got us more money with better rates and lower monthly payments. Even though we were not ideal candidates for a mortgage, Nancy went out of her way to get us the best deal possible. Since this was our first home, we had many questions and Nancy was always more than willing to be of service. She even helped us go through our credit report when we discovered that some student loans were being reported multiple times.
Nancy was an absolute life saver during the home buying process and we can't imagine what it would have been like if we had used someone else. We HIGHLY recommend Nancy and Best Mortgage to anyone who is looking to finance their house. We will definitely call upon Nancy when it's time for us to refinance or buy a new home."
Jason & Michelle Boatwright - Covington, WA
"I want to tell you about one of your sponsors, Best Mortgage. I listen to you daily and have heard you say Best Mortgage is the place to go. Well YOU ARE RIGHT! Nancy Tytler is the nicest, most knowledgeable mortgage broker I have ever worked with. I am buying a home in the Seattle area and her professionalism is unsurpassed! I have purchased 15 houses in 20 years and NEVER have I had better more professional service!! Did I mention I am a realtor who deals with a lot of mortgage company's
For me there is only one--BEST Mortgage."
Terry Rennhack to KIRO Radio 97.3 FM host Dori Monson
Very friendly office staff. Nancy made the experience easy and worked around my crazy schedule/hours. For a 'First Timer' it went great for us. I plan on referring my friends to Best Mortgage whenever the opportunity presents itself, just like my co-worker Tonya King did me."
Nicole & Jeff Tarrant - Lynnwood, WA
We had a subordination issue that was a major hassle, but Best Mortgage never gave up and a solution was found. Awesome! I liked the entire process working with Best Mortgage, their knowledge, courtesy and professionalism were the Best!"
Tonya & Darryl King - Bothell, WA
We liked the trust, professionalism and competence along with the patient question answering."
Stephen Rocke & Nichole DeMent - Seattle, WA
Great customer service. Speedy on-time closing. Very easy! NOT a 'pain' like we expected refinancing would be."
Zachary & Kelse Bourn- Woodinville, WA
We liked the integrity of Best Mortgage, the ease of the process and friendliness of all the staff. They made us feel important as a client."
Therese & Brett Condit - Camano Island, WA
I was pleased that there were no hidden fees. Everything was disclosed from the start."
Carl & Debbie Diorio - Roy, WA
This was the most pleasant experience in refinancig I've ever had. Nancy was so pleasant, as was the rest of the staff. They were very informative without being the least bit pushy for my business."
Steven & Synthia Carlisle - Bellevue, WA
We felt taken care of and that our best interest was always considered."
Willy & Jessica Chen - Bothell, WA
Because of the professionalism and honesty displayed by everyone I had contact with at Best Mortgage, I have a great deal of trust in them and I will refer anyone and everyone to Best Mortgage."
Steve & Judy Gildea - Sumner, WA
Straightforward talk, detailed costs up front, no B.S. Nice job. Thank you!"
Lyn & Cary Frates - Redmond, WA
This is the FIFTH time we've used Best Mortgage and it's been a good experience each time!"
Kurt & Royce Buff - Kenmore, WA
Very professional, knew what they were talking about and quick in getting us to the close."
Louis & Leeann Bradley - Everett, WA
The entire process was virtual [online & telephone] which was a first for us. All went extremely smoothly and the level of courtesy and professionalis was evident throughout the entire process. We will certainly refer our friends and family to Best Mortgage."
Richard & Teresa Lucero - Poulsbo, WA
Nancy kept ups informed about the loan process and returned our phone calls and emails promptly. I liked the way that Nancy was able to handle the entire loan process and not disrupt my business or personal time significantly. Also, the ability to sign the loan documents over the weekend was helpful."
Steven & Joanne Lentz - Seattle, WA
When I called a year-and-a-half ago, my financial situation was reviewed by Best Mortgage and I was told that refinancing was NOT in my best interest at that time. I can really appreciate an honest company like that. When I finally did refinance, I liked the honesty and service of Best Mortgage that keeps the best of all parties in mind."
Tim Barnard - Spanaway, WA
We liked the ability to do everything by phone and fax, and Nancy was always very helpful, knowledgeable and friendly."
James & Deana Carver - Renton, WA
We liked Nancy's willingness and desire to work 110% to help us reach our goals. We appreciated Nancy's personal attention and knowledge of the mortgage industry. Nancy was invaluable to us, many thanks for all your efforts!"
Mark & Helvi Winter - Kent, WA
Nancy was always looking out for our best interests. Nancy is like a friend. You never felt like she is trying to sell you something you don't need or want."
Mark & Tessa Encarnacion - Issaquah, WA
Best Mortgage was excellent. There was not much paperwork for the loan application process, and it was a quick and easy turn around."
John & Terri Wasley - Duvall, WA
Thank you for all you've done in securing our new mortgage. It was truly the most efficient, professional and courteous mortgage experience ever! We will highly recommend Best Mortgage to our friends, and that's always 'a very good thing.' Thanks so much!"
Dave & Leigh Mari - Snoqualmie, WA
Thank you four your excellent service! We are very pleased with the way you handled all of our questions and concerns. Your knowledge and expertise made the whole process hassle-free for us. As busy as you are, you always made sure that you returned our call the same day, that is very professional of you. You have demonstrated in many ways to us that you truly are the BEST Mortgage broker. We will be more than happy to recommend everyone to Best Mortgage in the future."
AJ Vu & Susan Amkhavong - Seattle, WA
Thank you so much for all your help! You have been very patient with all our questions. We are now enjoying our new home. There's still a lot of work to do, but we'll take it one step at a time. Thanks for your excellent service!"
Abner & Anna Atienz - Bellevue, WA
Nancy was so helpful with answers to any of our questions and always made herself available when we needed her. When you don't know about this home buying stuff, it's great to know there is a real expert like Nancy who is on your side and readily available."
Bruce Girton & Melanie Jackson - Issaquah, WA
We liked Nancy's personal service and responsiveness. She identified potential problems and resolved them quickly. Nancy got us an excellent mortgage rate and she was really terrific."
Gerald & Barbara Cashion - Union, WA
Nancy always took the time to answer my questions. I felt like I was her only customer, even though the office was busy. Everything was clearly stated. I had no hidden fees or questions about my loan after speaking with Nancy. I will most definitely refer anyone interested in buying a house to Nancy and Best Mortgage."
Tanya Douthett - Tukwila, WA
We liked Nancy's professionalism. She is knowledgeable, honest and very helpful. She answered questions that I wouldn't have thought to ask."
Rich & Sandy Ryden - Redmond, WA
The service was incredible. Nancy worked a MIRACLE in our situation!"
Lance & Wendy Manthey - Kennewick, WA
Nancy is a wonderful lady to deal with! Friendly and professional, knowledgeable and excellent communication! Buying and selling a house at the same time is a very stressful, difficult situation. But with the warm and friendly treatment we received, I felt our best interests were served at all times."
Erik & Patti Hendrix - Maple Valley, WA
Charles and I wanted to let you know how much we enjoyed working with you and your team at Best Mortgage on our recent mortgage transaction. You made the somewhat stressful process completely painless and very educational -- we feel very empowered after our positive experience! We liked the personalized service and extra effort to close our loan on time. We'd be happy to recommend you to our friends and family, and we hope to work with you again. By the way, we'd like to let you know that we spent the past week painting our new house. It was hard work, but we are so happy and excited to FINALLY be homeowners rather than perpetual renters. Thank you for helping us get into our first home! You are truly the BEST!"
Long-Chau Pho Tung & Charles Tung - Seattle, WA
You were amazing! I liked your absolute persistence in getting the task completed. You stayed faithful to the customer."
William P. Hust II - SeaTac, WA
I liked the ability to request a certain interest rate and then be contacted when that rate became available. Knowledgeable, personal service. Smooth process. Nancy was able to get us approved for a larger loan amount up front, so that we had to bring less cash to the closing table when we purchased our home. Nancy also referred us to a good escrow company that was conveniently located so that we didn't have to go out of our way to sign the closing papers."
Robin Lazar - Seattle, WA
I liked the nice mix of ease (online loan application) and personal service. I felt like I was treated honestly during the process."
Keith & Stephanie James - Bothell, WA
You were very responsive, flexible and showed me lots of options. You went the 'extra mile' for me even though the two big problems that delayed the loan were totally outside of your control. Thank you."
Kathleen Wilhelm - Renton, WA
I liked your impressive level of commitment to customer satisfaction. From start to finish I felt like I had a team working overtime to get me the best possible deal, and a local business always beats a remote, disconnected service any time. I am unreserved in my praise and recommendations."
Del Riker - Bothell, WA
I liked Nancy's level of customer service. I trust Nancy implicitly."
Tracy Miller - Brier, WA
We like the comfort level of dealing with someone we know and trust. Best Mortgage truly has great people filled with honesty, integrity and knowledge. They want what's best for you and provide a hassle-free, no-pressure environment. I highly recommend their services."
Kasper & Holly Kautzman - Sumner, WA
Nancy always responded quickly to all of my questions and she appeared to be very knowledgeable about current market interest rate trends. I will refer my friends and co-workers to Best Mortgage because of the professional, courteous service in the face of many challenges."
Pamela Taylor - Seattle, WA
It was all handled very efficiently over the phone! That's GREAT when we have the little guys running around. We will refer our friends and co-workers to Best Mortgage because of the ease of the process, low fees and everything was very straightforward."
James & Karen Hatch - Seattle, WA
Excellent website. Nancy answered all my calls and questions in a timely manner and she was very knowledgeable. Nancy is very easy to work with. She only asked for the minimal amount of paperwork on our end and made it very easy on us."
Deborah & Thomas Marr - Arlington, WA
We liked the good rates, quick loan processing and not having to send you large quantities of financial information. Everyone we talked to knew what they were talking about -- no runarounds -- very pleasant to deal with, fast and efficient."
Jud & Teri Scovill - Seattle, WA
Everything was handled quickly and easily -- mostly over the computer, phone or through the mail. It was so easy and everything happened as we were told. There were no surprises and it closed earlier than we thought it would."
Barbara McElvain - Bothell, WA
My loan closed on time with no headaches, all documents were prepared accurately so we only had to look at them once. My experience with Nancy will make me refer her to my friends because she is ethical, knowledgeable and knows how to close a loan on time!"
Tandy Ray & Matthew DiMeo - Renton, WA
I liked the personal experience throughout the whole loan process. I enjoyed the excellent service and personal attention. My only regret is that I did not get to meet Nancy face-to-face because we did our loan via the Internet."
Heather Pieraldi - Seattle, WA
I had to do very little. I like borrowing like this. The process was nearly painless. I liked the ease and simplicity of the process, and obvious knowledge of the subject matter and keeping communications open."
Christine Currie - Seattle, WA
Great rates, service and responsiveness. Nancy also helped me calculate the best type of loan for my particular needs. I will refer Best Mortgage to anyone and everyone."
Bill Anschell - Shoreline, WA
I know this was a very busy time with everyone refinancing and I appreciate that you got everything done in a timely manner. This is our second refi with Best Mortgage and both times it went smoothly and quickly."
Doree Armstrong - Seattle, WA
What did I like best? No paperwork! A completely painless process. I have already referred other people to Best Mortgage."
Ken Pohl - Sammamish, WA
I really appreciated Nancy's patience and assistance. She always returned my phone calls. Thanks again for your assistance!"
Jeannine Gilmartin - Seattle, WA
I liked the low pressure approach, with the opportunity for the full discussion of all options, their pros and cons, in an atmosphere of information sharing."
Neil Waddington - Bothell, WA
Your service was excellent. I appreciated the amount of time you were willing to spend with me."
Kathy Feather - Kent, WA
Good rates, good loan programs, friendly service, easy closing. Would not hesitate to recommend to anyone."
Jon & Sandra Buchholz - Auburn, WA
I liked Nancy's style -- calm, kind, problem solver -- when I was NOT feeling those things. She was a good balance."
Sharon Coffey - Sammamish, WA
You had competitive rates and No Hidden Fees. Best Mortgage made the process simple, courteous and professional. I was able to close within 30 days when Washington Mutual said it would take 90 days."
Abe Taha - Bothell, WA
Nancy returned my calls promptly. Great service and knowledge of loan programs."
John Osborne - Seattle, WA
Nancy is very professional well organized and we were well pleased with her service."
David and Judy Kirk - Shoreline, WA
BestMortgage.com went online in 1995 as one of the very first mortgage company websites in the entire country. From the very beginning, our company philosophy has been providing "HONEST Advice You Can TRUST!"® In fact, that phrase and our company name Best Mortgage® are both federally registered trademarks of Best Mortgage Inc.